About

FAQ

• Where is the store based?

  Salt Lake City, Utah

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Our standard method of shipping is priority mail (USPS) that takes 5-7 days (sometimes quicker). Including the processing of your order, figure domestic shipments taking about 10 days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 4 weeks depending on location and shipping method.

  Let us know if you have special requirements, especially if your adventure is coming up soon. We can then figure out the best method to get you your gear. We might need to charge you a few more bucks, but we'll make it happen even if we need to ship to your destination.

• Tell me more about your products.

  We focus on quality products that won't break the bank. Let me put it this way. All of our items have a job. They simply do what you need them to do. We've decided not to carry $100 headlamps, $200 flashlights, expensive multitools etc. Those things have their place, but in my house, with our budget, I simply can't justify it. I'd rather save that money and use it to put a little in the bank and the rest to pay for memorable adventures. Make sense?

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.